Effective Date: 08 January 2024
Welcome to AG Airlines. By accessing our website, using our services, or booking with us, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. General Terms
1.1 AG Airlines is a registered company operating under the laws of Ghana.
1.2 These Terms and Conditions govern all services provided by AG Airlines, including but not limited to passenger flights, cargo charters, private charters, and general aviation services.
1.3 By engaging our services, you agree to comply with these Terms and Conditions.
2. Booking and Payment
2.1 Bookings can be made online, via email, or through our customer service team.
2.2 Full payment is required to confirm your booking unless otherwise agreed in writing.
2.3 Payments are non-refundable except as outlined in our Cancellation Policy.
3. Cancellation and Refund Policy
3.1 Cancellations made by the customer:
– Cancellations received more than 7 days prior to the scheduled flight will incur a [insert %] cancellation fee.
– Cancellations within 7 days of the flight are non-refundable.
3.2 If AG Airlines cancels a service due to unforeseen circumstances, you will be entitled to a full refund or reschedule at no additional cost.
4. Passenger Responsibilities
4.1 Passengers must arrive at the designated location at least [insert time] before departure.
4.2 Valid identification and travel documents are required for all flights.
4.3 AG Airlines is not responsible for missed flights due to passenger delays.
5. Cargo Services
5.1 Customers are responsible for providing accurate cargo details, including size, weight, and content descriptions.
5.2 AG Airlines reserves the right to refuse transportation of prohibited or hazardous goods.
6. Safety and Security
6.1 All passengers and cargo are subject to safety and security checks.
6.2 AG Airlines adheres to all local and international aviation safety regulations.
7. Liability
7.1 AG Airlines is not liable for delays, cancellations, or disruptions caused by circumstances beyond our control, including weather, air traffic restrictions, or technical issues.
7.2 Our liability for loss, damage, or injury is limited to the extent permitted by law.
8. Changes to Terms and Conditions
8.1 AG Airlines reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website and effective immediately upon publication.
9. Governing Law
9.1 These Terms and Conditions are governed by the laws of Ghana. Any disputes shall be resolved in accordance with Ghanaian law.
10. Contact Us
For inquiries or further clarification, please contact us:
Email: Info@Agairlines.com.gh
Phone:+233 26 470 5407
By continuing to use AG Airlines’ services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.