Effective Date: 08 January 2024
AG Airlines is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services or website. By using our services, you consent to the terms outlined below.
1. Information We Collect
1.1 Personal Information:
When you book a flight, request a quote, or contact us, we may collect your name, email address, phone number, passport details, and payment information.
1.2 Non-Personal Information:
We may collect technical information such as your IP address, browser type, device information, and browsing behavior on our website to enhance your user experience.
2. How We Use Your Information
2.1 To process bookings, payments, and service requests.
2.2 To communicate with you about your flight details, updates, and promotional offers.
2.3 To improve our website, services, and customer experience.
2.4 To comply with legal obligations or respond to lawful requests from government authorities.
3. Sharing Your Information
3.1 AG Airlines does not sell or rent your personal information to third parties.
3.2 We may share your information with trusted partners for the purposes of:
Flight operations and logistics.
Payment processing.
Compliance with legal or regulatory requirements.
3.3 Third-party service providers are bound by strict confidentiality agreements and may only use your information as necessary to provide the requested services.
4. Data Security
4.1 We implement advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4.2 However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
5.1 You have the right to access, update, or delete your personal information at any time.
5.2 You can opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
5.3 You may request details of the personal information we hold about you under applicable data protection laws.
6. Cookies and Tracking Technologies
6.1 AG Airlines uses cookies to enhance your browsing experience and analyze website traffic.
6.2 You can manage or disable cookies through your browser settings, but this may affect certain features of our website.
7. Retention of Information
7.1 We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
8.1 Our website may contain links to third-party websites. AG Airlines is not responsible for the privacy practices or content of these external sites.
9. Updates to This Privacy Policy
9.1 AG Airlines may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
9.2 Changes will be posted on this page, and the revised policy will be effective immediately upon publication.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or your personal information, please contact us:
Email: Info@Agairlines.com.gh
Phone: +233 30 294 7037 / +233 26 470 5407
By using AG Airlines’ services or website, you agree to this Privacy Policy. Thank you for trusting AG Airlines with your information.